Troubleshooting
Here are some common mistakes and solutions:
If you receive an error during installation, e.g:
- Open your SSH client
- Logon as install
- Press CTRL + right arrow
- Follow the suggested steps below. FTP 9.8.1.205 is my local FTP.
FTP the kbmibm_log.tar.gz to your local FTP for further analysis.
[kvmibm root@kvm1awb ~]# cd /tmp
[kvmibm root@kvm1awb tmp]# ftp 9.8.1.205
Connected to 9.8.1.205 (9.8.1.205).
220-FileZilla Server version 0.9.41 beta
220-written by Tim Kosse (Tim.Kosse@gmx.de)
220-Please visit http://sourceforge.net/projects/filezilla/
220 FTP do Anderson Bassani
Name (9.8.1.205:root): anonymous
331 Password required for anonymous
Password:
230 Logged on
Remote system type is UNIX.
ftp> bin
200 Type set to I
ftp> put kvmibm_log.tar.gz
local: kvmibm_log.tar.gz remote: kvmibm_log.tar.gz
227 Entering Passive Mode (9,8,1,205,205,159)
150 Connection accepted
226 Transfer OK
57000 bytes sent in 0.473 secs (120.58 Kbytes/sec)
ftp> quit
221 Goodbye
Error 1 - only one path defined to the LUN
Generic.prm file utilized:
ro ramdisk_size=40000 zfcp.allow_lun_scan=0 rd.zfcp=0.0.8b00,0x50050763031B870A,0x402040b200000000 rd.znet=qeth,0.0.570a,0.0.570b,0.0.570c,layer2=1,portno=0,portname=OSAPORT ip=9.60.87.87::9.60.86.1:255.255.254.0:kvm1awb:enccw0.0.570a:none inst.repo=ftp://abassani:password@9.60.86.81/KVM
If you defined only one path to the LUN (rd.zfcp statement), it is possible you can't install the KVM, the installer will not recognize the only one path you defined during installation, and if you try to define again:
Solution: define a secondary path, then the LUN will show up:
Error 2 - Forget to copy the two .dot files
Make sure to copy the two "dot" files (.treeinfo and .discinfo). If not, you will receive an error like this one
dracut-initqueue[1434]: curl: (9) Server denied you to change to the given direc
tory
dracut-initqueue[1434]: Warning: Downloading 'ftp://anonymous:@ip_address/path/.treeinfo' failed!
dracut-initqueue[1434]: Warning: can't find installer mainimage path in .treeinf
o
Go back to the directory and copy the files (e.g. cp .treeinfo /destination)
Error 3 - FTP Path on HMC is case sensitive ;-)
The HMC make sense is upper or lower case the File location field:
Error received:
"No software was found on the source to load. Verify that you entered the correct source and that the software to be loaded is on this source." ACT36202.
Solution: double check the relative path to the ftp server. After you correct the path, you should receive the following screen, withe the correct path to generic.ins file
Error 4 - unnatended installation from scsi
Error KVMIBMPR16502.
Solution: donwload the /tmp/kvmibm_log.tar.gz file and debug the error.
Error 5 - OSM0002
Image showing message OSM0002
Not show it is a error, but in the Lab environment this is a temporary message before the KVM start the boot process.
Error: Aug 16 14:49:53 kvm1awb systemd-machined: New machine qemu-linux80. Aug 16 14:49:53 kvm1awb systemd: Started Virtual Machine qemu-linux80. Aug 16 14:49:53 kvm1awb journal: unable to set security context 'system_u:object_r:virt_content_t:s0' on ' /var/lib/libvirt/images/s12-kernel.boot': No such file or directory Aug 16 14:49:53 kvm1awb journal: unable to stat: /var/lib/libvirt/images/s12-kernel.boot: No such file or directory
Error: Failed LUN 0x at WWPN 0x on zFCP device x.x.xxxx removed again.
Solution: Verify the information provided.
Error: Kimchi - GGBHOST6001E - Some virtual machines are up and running.
Solution: issue virsh list --all and shutdown all the domains.
Error: 500 Internal Server Error
KVMIBMPR10100: Corrupted ftp repo. The file names in the ftp repository are possibly truncated after 64 chars. Please check the ftp repository and create a new one as described in the product documentation if necessary.
Solution: use Linux and mount the .iso image. If you use Windows to extract the files, you will receive this error.
